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Improving Office Practice Overview
Dr. Christine Sinsky presented "Improving Office Practice: Work smarter, not harder" at the May 16, 2007 AFHTO meeting.
You might be interested in the audio CD of a similar, but expanded, workshop Dr. Sinsky gave at the Institute for Healthcare Improvement, available as workshop D7/E7, the last one on the page and costs $12.50.
One could put the audio together with the powerpoint to get a fuller picture.
The PowerPoint presentation is available in three parts:
For more information, read the article "Improving Office Practice" in Family Practice Management. It is a free download.